Riverkin

Support

Riverkin draws your family as a river: everyone stands at the year they were born, and the lines run from parents to children. It works entirely on your own phone.

Write to us

Anything at all — a question, something that looks wrong, a relationship the app has worked out badly, or a word that reads oddly in Dutch.

you@example.com

It helps to say which phone you are on, whether the app is in English or Dutch, and what you were doing at the time. Please do not send us your family file unless we ask — we would rather not have it.

Questions people ask

Someone sent me a family file. How do I open it?

Tap the file wherever it arrived — Messages, Mail, AirDrop, Files — and choose Riverkin. The app shows you what is in it before anything is added, and you decide whether to open it.

I already have people. Will opening a file overwrite them?

No. Riverkin matches people up by name and date of birth, adds the ones you were missing and fills in the dates you did not have. Where your copy and theirs disagree about something, it asks you which is right instead of deciding for you.

How do I give my family to somebody else?

Two ways. Share the file — it goes by AirDrop, mail, message, or into Files like any other document. Or, if you are sitting together, show the codes on your screen and let the other phone read them with its camera. Nothing goes over the internet either way.

I am getting a new phone. How do I take the family with me?

Share the file to yourself — mail it, or drop it in Files or iCloud Drive — and open it on the new phone. Do this now and then anyway: a family that exists only inside one app on one phone is one lost phone away from gone.

Why does it say “your first cousin, two generations younger”?

Because that is clearer than “twice removed”. First cousins share a grandparent; the generations tell you how far apart the two of you stand, and which way. Set who you are in Settings and every person carries their tie to you.

A relationship is wrong.

Riverkin works every tie out from the parents, so a wrong answer nearly always means a wrong parent, a missing marriage, or two people who ought to be one. Open “How we are related” to see the path it walked — the mistake is usually visible on it. Saying whether someone is a woman or a man also lets it say niece rather than niece or nephew.

Can I keep my mother's side and my father's side apart?

Yes. Keep them as two families and switch between them in the river. Each one has its own first generation and its own idea of who you are.

How do I stop other people reading it?

Settings → Privacy → Lock the app. It then asks for Face ID, Touch ID or your passcode, and covers itself when you switch apps so the family is not sitting in the app switcher.

Does it need the internet?

Never. There is no account and no server. The app works the same in aeroplane mode as it does at home.

Which languages does it speak?

English and Dutch, throughout — including the words for relatives that the two languages do not divide up the same way. It follows your phone the first time and can be changed in Settings.

Is there an iPad version?

The same app runs on iPad, and the river has a great deal more room there.

Privacy

Riverkin collects nothing. There is no account to make, no server to send anything to, and the app makes no network requests at all — not for analytics, not for crash reports, not for anything.

What the app holds, and where

Everything you type — names, dates, relationships, telephone numbers, e-mail addresses, addresses, godparents, notes of who has died — is written into Riverkin's own storage on your device and stays there. It is not readable by other apps. We never see it, because there is nowhere for it to reach us.

Deleting the app deletes all of it. There is no copy anywhere else, so keep a family file somewhere safe if you would mind losing it.

What leaves your phone, and only when you send it

A family leaves your device in exactly two ways, both of which you start:

  • A file you share. When you export a family, iOS hands the file to whichever app or person you choose — AirDrop, Mail, Messages, Files. From that moment it is in their hands and under their terms, not ours. You can leave the telephone numbers and addresses out of the file when you share it.
  • Codes on your screen. Holding the family up as codes for another phone's camera puts it on your own screen and nowhere else. Nothing is transmitted, and the two phones do not need a network — or even each other's names.

Permissions the app asks for

  • Camera — only to read a family code held up by another phone. The camera view is not recorded, saved or sent anywhere, and the app never asks for the photo library.
  • Face ID or Touch ID — only if you turn the lock on. iOS performs the check and tells the app yes or no; the app never receives your face, your fingerprint or your passcode.
  • Notifications — only if you turn birthday reminders on. They are scheduled on the device by the device. No reminder passes through a server, and nothing is sent to Apple's push service.

Tapping a number or an address

When you tap someone's telephone number, e-mail address or home address, Riverkin hands it to iOS, which opens the Phone, Messages, Mail or Maps app. What happens after that belongs to those apps and to Apple. Riverkin itself does not dial, send or look anything up.

Backups

Riverkin's storage sits inside the app's own container, which means it is included in whatever backup you already make of your iPhone — iCloud or a computer. Those backups are Apple's, made under your own account and its protections, and they are the one place your family exists outside the app. If you would rather it were not there, you can exclude Riverkin from iCloud backup in Settings.

Nobody else is involved

Riverkin contains no advertising, no analytics, no trackers and no third-party software development kits. Nothing about you is sold, shared or profiled, because nothing about you is gathered in the first place. In App Store terms, the app's data collection is Data Not Collected.

Children

A family tree tends to be full of children, and the app is rated 4+. The same thing is true of their details as everyone else's: they are held on the device of the person who typed them, and nothing is collected from anyone.

If this changes

If a later version of Riverkin ever does something this page does not describe, this page will be rewritten before that version is released, and the date at the top will say so.

Getting in touch

Questions about any of this: you@example.com